Keystone - Project Management Consultants - Contracts and Claims Management

Contract is an agreement signed by the parties to buy goods and/or supply services and execute work in support of a project.

Claim (litigation or arbitration/mediation) is normally originated by a written request of extension/modification of time and additional money for facts or omissions during the performance of the contract.

Contracts and Claims Management is the process of defining, administering and closing of the contract in order to ascertain that the best contract has been signed, that both parties fulfil their obligations and any proposal of change is evaluated with the aim to reach a fast agreement so possibly avoiding any claim.
Claim Management includes the process of evaluating, responding and negotiating claims to ensure their settlement.

• Contract Selection and Writing - The selection of the most appropriate contract type and writing-up clauses customised to account for the needs and risks of the specific project.
• Contract Negotiation - The discussion and agreement with the counterparty to define the most feasible contract.
• Contract Management Plan - The planning of actions to be taken during the project execution to fulfil the contract obligations.
• Change Definition and Settlement - The quantification of any change occurred to the project with due attention to the relevant impacts on scope-time-cost-quality.
• Claims Preparation and Management (litigation or arbitration/mediation) - The analysis of documents and facts relevant to the project and related to the litigation, including the preparation of dispute documents and expert statements and witnesses.
• Contract Closing - The completion and settlement of the contract, including resolution of any pending items.
• Project Contract and Claims Management System Development - The set of techniques, procedures, tools, database and knowledge required to manage company project contracts and claims.